At The Mindfulness Shop, we value your trust and strive to provide you with a smooth shopping experience. Please read our cancellation and refund policy below:
❌ Order Cancellation
- Orders can be cancelled only before they are shipped.
- Once your order has been dispatched, it cannot be cancelled.
- To cancel an order, please contact our customer support team immediately with your order details.
💰 Refund Policy
- Refunds are applicable only in the following cases:
- If the order is cancelled before shipping.
- If the product is unavailable or out of stock.
- If your exchange request (in case of damage/defect) cannot be fulfilled due to unavailability of stock.
- Refunds, once approved, will be processed to your original mode of payment within 5–7 business days.
🔄 Exchange Instead of Refund
- For damaged or defective products, we primarily offer exchange.
- Refunds in such cases will be considered only if an exchange is not possible.
📞 Customer Support
If you would like to cancel your order or request a refund, please contact us at:
- Phone: +91 98841 75830
- Email: support@themindfulnessshop.in