At The Mindfulness Shop, your satisfaction is important to us. We take special care to ensure that all our products are checked before dispatch. Please read our return and exchange policy carefully:
🔄 Exchange Policy
- Exchanges are available only in case of defective or damaged products.
- To request an exchange, customers must provide a clear unboxing video from the beginning of opening the package, without cuts or edits. This helps us verify the issue.
- Once approved, we will arrange for an exchange of the product.
🚫 Return Policy
- We currently do not offer returns or refunds once the product is delivered, except in cases of damage or manufacturing defects.
❌ Cancellation Policy
- Orders can be cancelled only before shipping.
- Once shipped, cancellation or return will not be accepted.
📦 Exchange Process
- Share your unboxing video and order details with our support team.
- Our team will verify and confirm eligibility.
- Approved exchanges will be processed, and a replacement will be shipped.
📞 Customer Support
For assistance with returns or exchanges, contact us at:
- Phone: +91 98841 75830
- Email: support@themindfulnessshop.in